My garage door broke on Monday at 4:15pm. I called several companies that told me it would be at least Wednesday until they could maybe send someone out. Then I called Regency. They told me they'd have someone out in an hour. Jesus showed up an hour later, fixed the door in 10 minutes, at a very fair price, and I was a happy camper. Jesus was polite and professional. A pleasure to do business with this company!
— Lisa W.
I took a chance and called this company to get my garage door repaired. Boy... I am sure glad that I did. They were able to get me in that day with a two hour window and the repairman arrived exactly when he said he would. The gentleman was very courteous and nice. He gave me all my options and a fair price for each. I was very happy with the job and would definitely use them again.
— Katherine B.
I absolutely love this company! I was having issues with my garage door so I contacted Regency to come look at it. A technician arrived 15 minutes before the arrival window I was given. Like most people, I have a hectic schedule so I appreciate when people respect my time. The tech was very friendly and honest about the repairs that were needed. Fixing a garage door can be a budget breaker but Regency did it for an affordable price and on a timely manner. The tech even added a missing screw to the other door for no additional cost! If you are having garage issues and want to repair it without breaking the bank these are the people to call!
— Ino P.
Jesus is the best!!!! Great service! Can't thank y'all enough.
— Lee L.
Thank you so much. I have a new working garage door. Braxton is awesome. His demeanor was one that made me feel all was going to be ok because his knowledge was relayed to me with confidence but more than anything with honesty. Braxton is an expert at what he does and he has great pride in doing it. Actually all of you are awesome. To have the dilemma of a garage door not working and seemingly unsafe is truly an anxiety provoking experience. The day you returned my call your knowledge, compassion, and assurance about the whole dilemma truly put my anxiety about the garage door at ease. I am so thankful that I was led to Regency. Thank you and I truly appreciate being a member of the SW Garage Door Family. HAPPY THANKSGIVING.
— Bobbie H.
I called them and explained the problem I was having. The guy on the phone, rather than recommending a service call, suggested I check the force on my garage door. I went home and did this and fixed my problem. That speaks volumes to their character and business integrity and I will use them and trust them because they valued customer service.
— Jared F.
The Regency Garage Doors representatives were professional, courteous, punctual and experts in their field. I would not hesitate to recommend Regency Garage Doors to a family member, friends and others.
Their price was great as well as the warranty and service received. My initial call was to their competition and I can truly say that Regency Garage Doors blows the competition out the water. Save yourself money, time and frustration, go with Regency Garage Doors and you won't be disappointed. I'm glad I did.
— Julia M.
Carlos just wrapped up a professional, thorough, reasonably priced and very appreciated repair on my garage door. The door is an ancient insulated double door that went off the tracks and was cockeyed as a result, unable to complete closing. We were incredibly fortunate that Carlos was able to come out shortly after contacting Jesus, but the service and quality of customer care would be worth a wait as well. When it's time for replacement, we will definitely contact Regency Garage Doors, and only Regency Garage Doors. Thank you so much, Carlos and Jesus!
— Peej R.